NevoOpen Nevo

Terms of Service

Effective 1 November 2026

These terms are an agreement between you and the LLMAPI team ("we", "us") for the use of Nevo, an AI chat assistant available on the web. By creating an account or sending a message you accept them. If you use Nevo on behalf of a company, you confirm that you may bind it to these terms.

1. The service

Nevo lets you ask questions and receive answers generated by large language models. We route your prompts to third-party models through LLMAPI. You pick the model by name in the model menu; Instant is a fast model we choose for you. Models and the providers behind them can change or be withdrawn at any time without notice. Features such as web search, image generation, file reading and voice may be added, changed or removed.

2. Accounts

You need to be at least 16 years old (or the age of digital consent where you live, if higher) to use Nevo. You can sign in with Google or an email address. Keep your sign-in method secure: everything done through your account is treated as done by you. One person per account; sharing accounts or creating accounts by automated means is not allowed.

3. Plans, payment and cancellation

The Free plan has daily limits on messages and features. Plus is a monthly subscription billed in advance through Stripe at the price shown on the pricing page at the time you subscribe. Prices include VAT where we are required to charge it. You can cancel at any time from the billing portal; access continues until the end of the paid period and no partial refunds are given unless the law where you live requires them. Within the EU you have a 14-day right of withdrawal; by starting to use Plus you ask us to begin the service immediately and acknowledge that the right of withdrawal is lost once the service is fully performed for that period. We may change prices with at least 30 days' notice by email; the new price applies from your next renewal.

4. Acceptable use

You agree not to use Nevo to:

  • generate or spread content that is illegal, sexually exploits minors, incites violence or hatred, or harasses a person;
  • seek instructions for weapons capable of mass casualties, malware, or attacks on people, systems or infrastructure;
  • infringe someone else's intellectual property or privacy, including uploading files you have no right to share;
  • build a competing model or dataset from the answers, scrape the service, or bypass rate limits, quotas or safety measures;
  • present generated content as human-authored where that would deceive someone to their harm, or use it for medical, legal or financial decisions without professional review.

We may apply automated filters, limit or suspend accounts that break these rules, and remove content. You can report an answer with the Report action under it.

5. Your content and generated output

You keep the rights to the prompts and files you submit. You give us a licence to process them to provide the service (sending them to the model providers to answer you). Subject to these terms, we assign to you whatever rights we have in the answers generated for you. Answers can be inaccurate, incomplete or similar to answers given to other users; you are responsible for checking them before relying on them. We do not use your conversations to train models.

6. Where your chats are kept

Your chats are saved only in your browser on the device you use, not on our servers. Clearing your browser data, or the browser removing it, deletes them and we cannot recover them. You can export them at any time from Settings > Data controls.

7. Availability and changes

We aim for the service to be available at all times but do not guarantee it. We may suspend the service for maintenance, to protect it from abuse, or when a model provider is unavailable. We may change or discontinue Nevo; if we discontinue a paid plan we refund the unused part of the current period.

8. Liability

Nevo is provided "as is". To the extent permitted by law, we exclude all warranties and are not liable for indirect or consequential loss, lost profits or data, or for decisions you make based on generated content. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability for death, personal injury, fraud, or anything that cannot be limited under the law where you live. Consumers in the EU keep all rights granted by mandatory consumer law.

9. Termination

You can delete your account from Settings at any time; your chats and attachments are deleted within 30 days. We may close accounts that break section 4 or stay unpaid; we will tell you why unless the law prevents it.

10. Governing law and disputes

These terms are governed by the law of the country where the LLMAPI team is established, without affecting the mandatory consumer protections of your country of residence. EU consumers may also use the European Commission's online dispute resolution platform. We would rather hear from you first: andrew@llmapi.ai.

11. Changes to these terms

We may update these terms. For material changes we give at least 14 days' notice by email or in the app. Continuing to use Nevo after the change takes effect means you accept the new terms; if you do not, cancel your plan and stop using the service before then.

See also our Privacy Policy, which explains what data we process and your rights.